Frequently Asked Questions
Q: How long is my lease?
A: Most of our leases are month to month, but some may require a minimum lease term.
Q: What am I allowed to store?
A: Most items are allowed; including, but not limited to: furniture, documents, vehicles and others. We do not permit tenants to store flammable items, tires, food, or any hazardous or illegal materials.
Q: Are my items insured?
A: No. Like most storage facilities, we do not insure your property; please contact your own insurance agent.
Q: Do I need to use a special lock?
A: No, there are several types of locks that are suitable for self-storage doors. You are required to use your own lock. We do not want a key to your lock; this makes your storage locker more secure.
Q: During what times can I access my storage unit?
A: We allow access 24 hours a day, 7 days a week once you sign your lease and for as long as you keep your rental payments current.
Q: What sizes do you have available?
A: 5×10, 8×10, and 10×20
Q: Do you use any pest control?
A: We use a professional pest control management service if needed; however, they do not have access to your unit. To minimize the chance of having a pest in your unit, we ask that you avoid storing food items, or anything else that would attract pests.
Q: How do I pay my rent?
A: You have several options. We accept major credit cards, debit/bank cards, money orders, or checks.
Q: Do you accept deliveries?
A: No. The safest policy for self-storage is that you lock it and you keep the key. If you decide to take deliveries, give the delivery person one of your keys; we will assume you want him in your unit. We DO NOT want a key to your lock.